Returns & Exchanges

At Eva-Anna Farms, we take pride in the freshness of our farm-to-table products; if your order arrives damaged or does not meet our quality standards, please contact us within 48 hours for a full replacement or refund. Due to the perishable nature of food items, we cannot accept returns on opened or temperature-sensitive goods once they have been delivered.

Return Process

• 1.
  Contact Support

  Email our farm team at [email protected] with your order number and a brief description of the issue.

• 2.
  Provide Documentation

  Attach clear photos of the product and its packaging, especially if there is visible transit damage or a quality concern.

• 3.
  Evaluation

  Our quality assurance team will review your request within 24 hours to determine if a refund or a replacement shipment is appropriate.

• 4.
  Resolution

  Once approved, a refund will be processed to your original payment method or a fresh replacement will be harvested and shipped at no extra cost.